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Refund Policy

- Once your order is processed it is considered final, and any amendments may incur an amendment fee of $200HKD. We will do our best to accommodate amendments to your rental, however due to limited supply of stock and high demand this may not always be possible.

- Gym Rental HK reserves the right to cancel the rental in the event that any of the products or services requested are unavailable. the associated rental fee will be refunded in such circumstances.

- If the customers travel dates change due to unforeseen circumstances, first priority will be given to attempting to alter the rental period dates before a refund is given.

- The customer may also cancel the booking up to one week before the Rental period begins, however Gym Rental HK reserves the right to charge a $200HKD administration fee in these circumstances to cover payment processing fees. The customer will be refunded the rest of their associated rental payment in these circumstances (Total paid minus $200HKD).

- Cancellations within one week of the beginning of the Rental period are not allowed, however it is Gym Rental HK's policy that any circumstances out of the customers control (such as government rule changes, flight cancellations or mandatory quarantine) will be fully refunded.