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Return Policy

There are two options for returning the rented goods:

1. Gym Rental HK offers pick up of the rented item for $400HKD during office hours; 9am to 5pm Monday to Friday, which will be deducted from the refundable deposit.

2. Arrange a courier such as Gogo-van or Lala move at the customer's expense to our storage location in Wong Chuk Hang.

3. Self return your equipment to our storage location in Wong Chuk Hang

We will discuss your preferred method of return when finalising your booking via What'sApp.

 

IMPORTANT: Given that some hotels do not have the space to leave rental equipment behind, you may need to leave the hotel with your rented products, please enquire with your hotel as to their policy on this matter. As we recognise that your freedom needs to be celebrated after weeks inside, we offer 2 days after your quarantine period ends to return your rented items. Any late returns incur a fee of $200HKD per day.